Policies

Shipping & Return Policy: 

 

Refund policy

SHIPPING AND RETURNS

Pay and Pick up Outside Store Door

We are located at 1657 W. Lane Ave. in Upper Arlington, Ohio at the Shops on Lane Avenue.

We are happy to offer the option to pick up your merchandise at Fabtique. This will save you shipping costs! Simply choose "Curbside Pickup" as your shipping option.  You will receive an email when your order is ready.  Pick up anytime Monday - Saturday from 11AM - 7PM or Sunday 12PM - 5PM. Or call 614-754-8472 with any questions.

We also will deliver to your porch if you live within an 8-mile radius of the store.

Item availability 

All of our orders are fulfilled through our retail location and are processed on a first-come, first-served basis. The item is only reserved once your purchase is completed in the checkout. If an item is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout or received by the store. You will be notified immediately if this situation occurs. 

Refused Shipments

Should you decide to refuse any shipments from Fabtique, you will be responsible for the original shipping charges and cost of returning the package to us. This amount will be deducted from your merchandise refund.

Returns and Exchanges

We hope you love your Fabtique items, but, if for some reason you are not completely satisfied with your purchase, we gladly accept returns and exchanges under the following circumstances.

Returns

We gladly accept returns or exchanges. You must contact us within 3 days of receiving your merchandise at info@fabtique.clothing or (513) 256-5537 with the reason for the return/exchange. We will then e-mail you a return shipping label, the amount for shipping the item back will be deducted from your credit amount. All packages must be postmarked within 3 days of when we e-mail you the return label. 

Return Conditions

In order to be eligible for return, items must be returned with the original sales receipt, and in their original condition: unworn, unwashed, unaltered, undamaged, and with all original tags attached. Some items ship with an additional attached tag. Merchandise returned without the original return tag attached may not qualify for a refund.

Footwear must include the original shoe box, in its original condition. (You may NOT use the original shoe boxes to ship footwear. Shoes and their original shoe boxes must be shipped within a larger box.) If any of these requirements are not met, we are not able to process your return, and the item(s) will be shipped back to you at your expense.

Upon receiving your items, should any have a defect or damage, you must email us at info@fabtique.clothing within 3 days of receiving your order. 

Items ordered with Free Shipping are still eligible for a refund, less the actual cost of shipping. 

ALL SALES ON SALE MERCHANDISE ARE FINAL, AND CANNOT BE RETURNED OR EXCHANGED.

Tips for keeping items in returnable condition

SHOES: Always try on shoes on carpet, as shoes scuff very easily on any hard surface. Shoes must be returned in their original box, free of damages and shipping labels.

TOPS & DRESSES: Please be careful of makeup or deodorant rubbing off on the garment.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase to ensure that we have it in stock. Upon receipt of your return, we will process the return and issue a credit for the newly selected merchandise. We will then ship your exchange and notify you via email. 

Online Security

Your credit card information and personal information is safe. Protecting your information is our highest priority. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.

Terms of Sale

Terms of Sale: All sales are subject to our Terms of Use and Privacy Policy posted at Terms & Conditions and Privacy Policy as well as the terms and conditions of this Return Policy, which together constitute a binding contract. Merchandise is not intended for commercial resale or export; engaging in such activities will be deemed a breach of contract. Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.

Change to Policies

We may change any of the above policies or practices at any time, which shall be binding when posted.

Need more help?

Please feel free to contact us with any questions.
Email: info@fabtique.clothing

 

 

Shipping policy

SHIPPING AND RETURNS

Shipping is a flat rate of $8.00 or free with a purchase of $125 or more.

Pay and Pick up Outside Store Door

We are located at 1657 W. Lane Ave. in Upper Arlington, Ohio at the Shops on Lane Avenue.

We are happy to offer the option to pick up your merchandise on the sidewalk in front of our store’s doors. This will save you shipping costs! Simply text us at (513) 256-5537 and we will arrange a convenient time for you to come by.

We also will deliver to your porch if you live within an 8-mile radius of the store.

Item availability 

All of our orders are fulfilled through our retail location and are processed on a first-come, first-served basis. The item is only reserved once your purchase is completed in the checkout. If an item is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout or received by the store. You will be notified immediately if this situation occurs. 

Refused Shipments

Should you decide to refuse any shipments from Fabtique, you will be responsible for the original shipping charges and cost of returning the package to us. This amount will be deducted from your merchandise refund.

Returns and Exchanges

We hope you love your Fabtique items, but, if for some reason you are not completely satisfied with your purchase, we gladly accept returns and exchanges under the following circumstances.

Returns

We gladly accept returns or exchanges. You must contact us within 3 days of receiving your merchandise at info@fabtique.clothing or (513) 256-5537 with the reason for the return/exchange. We will then e-mail you a return shipping label, the amount for shipping the item back will be deducted from your credit amount. All packages must be postmarked within 3 days of when we e-mail you the return label. 

Return Conditions

In order to be eligible for return, items must be returned with the original sales receipt, and in their original condition: unworn, unwashed, unaltered, undamaged, and with all original tags attached. Some items ship with an additional attached tag. Merchandise returned without the original return tag attached may not qualify for a refund.

Footwear must include the original shoe box, in its original condition. (You may NOT use the original shoe boxes to ship footwear. Shoes and their original shoe boxes must be shipped within a larger box.) If any of these requirements are not met, we are not able to process your return, and the item(s) will be shipped back to you at your expense.

Upon receiving your items, should any have a defect or damage, you must email us at info@shopthreadonline.com within 3 days of receiving your order. 

Items ordered with Free Shipping are still eligible for a refund, less the actual cost of shipping. 

ALL SALES ON SALE MERCHANDISE ARE FINAL, AND CANNOT BE RETURNED OR EXCHANGED.

Tips for keeping items in returnable condition

SHOES: Always try on shoes on carpet, as shoes scuff very easily on any hard surface. Shoes must be returned in their original box, free of damages and shipping labels.

TOPS & DRESSES: Please be careful of makeup or deodorant rubbing off on the garment.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase to ensure that we have it in stock. Upon receipt of your return, we will process the return and issue a credit for the newly selected merchandise. We will then ship your exchange and notify you via email. 

Online Security

Your credit card information and personal information is safe. Protecting your information is our highest priority. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.

 Terms of Sale

Terms of Sale: All sales are subject to our Terms of Use and Privacy Policy posted at Terms & Conditions and Privacy Policy as well as the terms and conditions of this Return Policy, which together constitute a binding contract. Merchandise is not intended for commercial resale or export; engaging in such activities will be deemed a breach of contract. Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.

Change to Policies

We may change any of the above policies or practices at any time, which shall be binding when posted.

Need more help?

Please feel free to contact us with any questions.
Email: info@fabtique.clothing

 

Terms of Service: 

 

Terms of service

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

1. Permission is granted to temporarily download one copy of the materials (information or software) on Fabtique’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

a. modify or copy the materials;
b. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
c. attempt to decompile or reverse engineer any software contained on Fabtique’s web site;
d. remove any copyright or other proprietary notations from the materials; or
e. transfer the materials to another person or “mirror” the materials on any other server.

2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Fabtique at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

      3. Modifications to the Service and Prices

      Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

      We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

      4. Products or Services

      Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

      We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

      We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

      We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

      5. Accuracy of Billing and Account Information

      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

      You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

      6. Disclaimer

      The materials on Fabtique’s web site are provided “as is”. Fabtique makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Fabtique does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

      7. Limitations

      In no event shall Fabtique or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Fabtique’s Internet site, even if Fabtique or a Fabtique authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

      8. Revisions and Errata

      The materials appearing on Fabtique’s web site could include technical, typographical, or photographic errors. Fabtique does not warrant that any of the materials on its web site are accurate, complete, or current. Fabtique may make changes to the materials contained on its web site at any time without notice. Fabtique does not, however, make any commitment to update the materials.

      9. Links

      Fabtique has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Fabtique of the site. Use of any such linked web site is at the user’s own risk.

      10. Indemnification

      You agree to indemnify, defend and hold harmless Fabtique and affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

      11. Site Terms of Use Modifications

      Fabtique may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

      12. Governing Law

      Any claim relating to Fabtique’s web site shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions.

      General Terms and Conditions applicable to Use of a Web Site.

       

      Privacy Policy:

      This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Fabtique.com (the “Site”). 


      Personal information we collect

      When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

      We collect Device Information using the following technologies:
      - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
      - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
      - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.  

      Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information”. 

      When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

      How do we use your personal information?

      We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
      - Communicate with you;
      - Screen our orders for potential risk or fraud; and
      - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

      We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

      Sharing your personal Information

      We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

      Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

      Behavioral advertising

      As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

      You can opt out of targeted advertising by using the links below:
      - Facebook: https://www.facebook.com/settings/?tab=ads
      - Google: https://www.google.com/settings/ads/anonymous
      - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

      Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

      Do not track
      Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

      Data retention
      When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

      Changes
      We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

      Contact us
      For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@fabtique.clothing.